Licensing

Flexible terms for utilities, public safety, and government agencies. Choose SaaS, Dedicated Tenant, or On-Prem/Gov-Cloud with the controls your IT and procurement teams expect.

Program Overview

Essentials (SaaS)

Core modules: incidents, crews, work verification
Standard support (business hours)
30/90-day data retention (configurable)
SAML/MFA, IP allow-listing

Professional (Dedicated Tenant)

All Essentials features
Enhanced SLA (99.9%), 24×7 incident response
Custom data retention & backups
Private integrations (OMS/SCADA, ESRI, SFTP)

Enterprise/Gov-Cloud (On-Prem Option)

Single-tenant or on-prem/Gov-Cloud
H/A reference architecture, disaster recovery
Security review + audit support
Custom SLAs and premium support

Resources

Download Standard Terms (PDF) Download Government Terms (PDF)

Licensing Request

First Name

Last Name

Organization

Work Email

Your Role/Title

Phone (optional)

Preferred Deployment

Contract Model

Modules of Interest

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Compliance / Residency

Select all that apply.

Seat Band (approx.)

Procurement Timeline

Needs or Comments

Request DPA/SOC2 package (sent to our compliance mailbox)

We’ll propose a licensing path tailored to your deployment, compliance, and support needs.