Privacy Policy

Effective Date: March 15, 2026

This Privacy Policy explains how PKS Global LLC and its affiliated brands — including Axiom Disaster Recovery (“AxiomDR”), DisasterSight, GFI Ascend, and Goliath Utilities — collect, use, and protect information when you interact with our websites, platforms, and related Services (collectively, “the Platform”).

1. Information We Collect

We collect data in three primary ways:

Information you provide: Contact forms, demo requests, subcontractor registrations, and inquiries.
Operational data: Project metadata, jobsite details, or incident reports submitted during disaster or infrastructure operations.
Technical data: Browser type, IP address, device ID, location data, and analytics cookies used to improve platform performance.

2. How We Use Information

The information collected is used to:

Provide and improve our software and services.
Process demo requests, proposals, and licensing inquiries.
Monitor performance and ensure platform reliability.
Enhance security, prevent fraud, and maintain system integrity.
Comply with legal or regulatory requirements.

3. Data Sharing & Third Parties

We do not sell personal information. However, we may share limited operational or technical data with trusted service providers solely to support delivery of our Services, including:

Cloud & Infrastructure: AWS, Microsoft Azure, and Google Cloud for secure hosting and data processing.
Communications: Twilio and Slack for SMS notifications and incident alerts.
Mapping & AI: Mapbox, Anthropic, and OpenAI for visualization and machine learning analytics.

Each provider operates under its own privacy policy and complies with relevant data-protection frameworks (GDPR, CCPA, SOC 2).

4. Cookies & Analytics

We use analytics and session cookies to understand visitor activity and improve user experience. You can disable cookies through your browser settings, but certain site features may not function properly if you do so.

5. Data Retention

Operational and contact data are retained only as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law. Archived field data (e.g., incident imagery or telemetry) may be stored securely for audit or compliance purposes.

6. Security

We implement administrative, technical, and physical safeguards to protect information from unauthorized access or misuse. This includes encryption (AES-256 at rest, TLS 1.3 in transit), multi-factor authentication, and periodic system audits.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or request deletion of your personal information.
Correct inaccurate data.
Withdraw consent for data processing.
Request data portability where applicable.

To exercise these rights, contact us at pk1@pksglobalfiber.com.

8. Data Transfers

Information collected may be processed in the United States or other jurisdictions where we or our service providers operate. By using our Platform, you consent to the transfer and processing of data outside your country of residence.

9. Policy Updates

We may update this Privacy Policy periodically. Revisions will be posted to this page with a new effective date. Significant changes will be communicated via email or in-platform notification.

10. Contact Information

For privacy-related inquiries, data requests, or compliance questions, please contact:
PKS Global LLC
324 Park Central West, Suite 101
Springfield, MO 65806 USA
Email: pk1@pksglobalfiber.com